Frequently Asked Questions
Luka is about more than just amazing cosmetics, and each customer is more than just a number. Our mission in life, and throughout this journey is to educate each and every one of you on what you are putting on your skin. It matters, and you matter to us. Each Luka Rep is here waiting to answer all of your questions. These are just a few frequently asked questions, but please don’t hesitate to contact us with any other questions. We gladly do the research so you don’t have to!
1). How Do I Find The Perfect Shade For My Skin Tone?
Buying makeup online can be tricky, thats why we have created our Virtual Consultation page! It's as simple as giving us a little info about your skin and uploading your best naked face selfie (don't worry, this is a judgment free zone!). A Luka beauty expert will then recommend the perfect products for you, along with a step by step guide on how to use them! Let us take all the guessing out of buying online!
2). Does Luka Cosmetics Offer Refillable Packaging?
At this moment Luka does not have refillable packaging, but stay tuned for exciting changes in the future! Want to stay up to date on the latest Luka news? Join our news letter! Don't worry as much as we love you, we won't flood you with daily emails! This is just a simple way to keep up with the latest news, trends, and promotions!
3). Are Your Products Gluten Free?
Did you know that most major cosmetic and skincare lines contain some trace of Gluten? Did you also know that people with Celiac Disease can still be affected by even the smallest amount of gluten. Alice Bast, founder and president of the National Foundation for Celiac Awareness (NFCA) says; "Lipstick, lip-gloss, mouthwash, toothpaste—they can all trigger a reaction in people with celiac disease, If you're sensitive to gluten, you should be using gluten-free cosmetics and toiletries. Even if you don't experience any symptoms, you could be doing damage on the inside." Luka Cosmetics is proud to say that all of our products are Gluten Free!!
4). Are Your Products Vegan?
Here at Luka, we not only care about you, but whats happening to the world around us. Our line is almost exclusively Vegan. However some of our products do contain Ethically and Humanly sourced bee's wax. We are striving to make a difference in the way things are done in the cosmetics industry! We hope to lead by example.
5). Are All Of Your Products Organic?
Did you know that the term "Organic" can actually be pretty broad? Due to the standards set in the United States, this opens up a lot of room for "Green Washers" or brands that claim to be something they are not. Though all of our products are "Toxic Free" and "All Natural" they are not all 100% Organic. Our products are however made with Organic Ingredients. Some of our products, like our Organic Black Mascara is 95% Organic, and uses Certified Organic Ingredients. If you would like to know more about the USDA Standards please click on the link bellow.
USDA ORGANIC STANDARDS
6). What Does All Natural Mean?
Luka Cosmetics are made of the finest natural ingredients, We are NOT Green Washers! We have NO added chemicals, parabens, fillers, binders, synthetics, fragrance, or toxins. Want to know more about Green Washing? Or would you like to find out about the products you are using? Click on the links below for more info!
7). Where Are Luka Cosmetics Sold?
Luka Cosmetics is a web based company, however you can find us at several locations in the west palm beach area, like The Four Seasons at Palm Beach. You can also find us at events, and pop up shops in the South Florida area throughout the year. Want to know where we will be and when? Sign up for our newsletter! It's a great way to keep up to date on all the exciting moves we are making!
8). Where Are Your Products Made?
All of our products are proudly formulated, produced, and packaged in the U.S!!