Frequently Asked Questions
General Information
Product Information
Returns and Exchanges
Wholesale
Ambassadors
Luka is about more than just amazing cosmetics, and each customer is more than just a number. Our mission in life, and throughout this journey is to educate each and every one of you on what you are putting on your skin. It matters, and you matter to us. Each Luka Rep is here waiting to answer all of your questions. These are just a few frequently asked questions, but please don’t hesitate to contact us with any other questions. We gladly do the research so you don’t have to!
General Information
What are your hours of operation?
How can I get in touch with the customer care team?
Product Information
How Do I Find The Perfect Shade For My Skin Tone?
Does Luka Cosmetics Offer Refillable Packaging?
Are Your Products Gluten Free?
Are Your Products Vegan?
Are All Of Your Products Organic?
What Does All Natural Mean?
Where Are Luka Cosmetics Sold?
Where Are Your Products Made?
Return And Exchanges
What is the returns and exchanges policy?
How do I return an order?
Return And Exchanges
What is the returns and exchanges policy?
How do I return an order?
Ambassadors
How do I become a Luka Ambassador?
Wholesaler
How can I become a Luka Wholesaler?
Clean Beauty Redefined
Our safe and potent formulas are designed to defy traditional clean beauty conventions and provide a proven approach to revive and protect your skin.
Commitments
Vegan + Cruelty Free
Natural + Organic
Female Owned
10% OFF YOUR FIRST ORDER
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